I Tech Clip 2 Mini 606 Manual
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Narrative Clip 2
Who are you and what is your role at Narrative? My name is Johan Stenehall and I am a web-developer. I started at Narrative about one year ago. My role at Narrative is Tech-Lead Web. I'm the guy who built narrativeapp.com where you view all of your uploaded pictures through our web application. If you haven’t already, check it out.
I'm also a project leader for the Narrative Open Platform. We want to open up our API and make integrations with other services to provide more value to our customers. What expectations do you have for Narrative Clip 2? What do you think is most exciting about it?
I expect that the pictures are better and really look forward to the different mounting options that allow users to take pictures in a new ways, such as time-lapses for example. I really want to keep on building on the social elements for Narrative Clip 2, so that users can easily share moments with other Narrative users and share photos from specific GPS positions. This will enhance the Narrative experience.
We’ve been working really hard on Clip 2, and I hope you are as excited as we are for this launch! How do you use your Narrative Clip? I mainly use it during the weekends or when I'm meeting with friends. I know that there is always something unexpected that will happen when hanging out with my friends and want to make sure my Clip captures it. I mainly use it for myself, so I can revisit the moments I’ve experienced since I’m a very nostalgic person. I attach it to my clothes - it is a very personal object for me. I mainly want to enjoy my pictures myself and go back, review and relive special moments.
How does your daily work create value for Clip 2 users? I try to create the best user experience in different user touch point and channels. For example, the interface in the mobile app, on the website or when using the Clip itself, I try to make it into a coherent experience that fits peoples needs and expectations. The way I do this is to incorporate a lot of qualitative and quantitative research into the product development and try to bring users’ voices and opinions into the company culture.
I help employees prioritize future work to improve the whole customer product experience. What expectations do you have for Narrative Clip 2? What do you think is most exciting about it? I think the most exciting parts about Narrative Clip 2 are the wireless capabilities, as you will be able to upload the pictures without having access to the computer. Removing the computer is a huge improvement to the customer experience.
For me as a designer, one device less equals less cognitive overload, which is positive for the customer experience. For the users that don’t have the original Narrative Clip, the wireless upload will be obvious - but as they say - 'great design is invisible.' I really look forward to it! Hope they are as excited as I am! What do you see is the major improvements from Narrative Clip to Clip 2?
Out of all of the amazing improvements, my two favorites are definitely the improved connectivity options (Wi-Fi & Bluetooth) and being able to switch out the clip. Since I bring the Clip with me on travels, I will now be able to share pictures with friends and family more easily, instead of having to first connect to my laptop.
I’ve also had some difficulties when trying to attach the current Clip to a horse halter, so I look forward to having the versatile mounts. How does your daily work create value for Clip 2 users? At Narrative I am responsible for the Narrative Care Team. Our focus is to support users through embedded self-service but also through personal assistance.
We consider the Care Team to be a driver of users’ engagement, making sure that our users’ feedback is being taken into account when we develop the Narrative Experience. Cornerstones of good customer care lies in being available, keeping promises, getting back in due time and having a team of truly service-minded people. One of our most popular contact channels is Twitter, if you haven’t already, please check out @NarrativeCare.
I love being a part of building Narrative into a loved company by users, employees and partners. What expectations do you have of the Narrative Clip 2?
What do you think is most exciting about it? There are so many amazing travel moments that happen when your camera is off or happen so quickly you don’t have time to take the shot. Clip 2 will allow me get out from behind the lens without worry about missing a moment. With the Wi-FI and Bluetooth connectivity, I can upload the pictures without a computer and start using my Clip again the same day.
I expect the Narrative Clip 2 will continue blazing a trail through the wearable camera segment, and I am very excited to be a part of the journey that we are on right now.
01/2006 2005 Hutchison Harbour Ring Enterprises Limited All rights in this publication are reserved and no part may be reproduced without the prior written permission of the publisher. The contents of this publication are believed to be correct at the time of going to press, but any information, specifications, products or services mentioned may be modified, supplemented or withdrawn without further notice.
The Stylized i.Tech logos are trademarks owned by Hutchison Harbour Ring Enterprises Limited or its affiliates. Bluetooth ® and the Bluetooth logos are trademarks owned by Bluetooth SIG, Inc, USA and licensed to i.Tech Dynamic Limited. S3J-51A05054-03 This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. I.Tech declares under our sole responsibility that the headset is in conformity with the provisions of the following Council Directives: 1999/5/EC User Guide i.Tech Clip V.